Shipping policy
All of our orders are currently dispatched using Royal Mail Tracked Services or collection from Heysham. Please bear in mind, that when selecting postage at check out, this is in reference to the delivery timescale and dispatch timescales must also be factored in. Our dispatch timescales are currently 4-8 working days.
Our current postage options are as follows:
- Royal Mail - Tracked 24
- Royal Mail - Tracked 48
Please note, that as per Royal Mails Terms of Service, the timescales above are delivery aims and cannot be guaranteed and whilst delivery timescales are usually incredibly accurate, on occasion, errors and issues can occur from a courier perspective, Scizzors and Shapes will require adequate time to investigate this with our couriers.
Scizzors and Shapes is not liable to pay any compensation as a result of delays, and refund's cannot be processed due to courier issues or delays unless the parcel is deemed as lost in transit by the courier.
For instances where a delivery issue occurs, please contact us so that our team can be of assistance: info@scizzorsandshapes.com